Capcom has confirmed a data breach covering more than 11 million user accounts. If you’ve ever made an account with the company behind Street Fighter and Resident Evil, keep an eye on your inbox.
Capcom said it plans to notify affected customers going forward. It has already set up customer-support channels just for the breach, so there’s somewhere to go with questions if you’re on the list.
How the week unfolded
The timeline is short. Capcom first spotted suspicious activity on Monday, started blocking access right away and opened an investigation. By the end of that day it had confirmed the unauthorized access and put emergency measures in place.
On Tuesday, the company set up an internal incident response headquarters to gather information. It confirmed which information was affected and reported it to its external Information Technology Security Oversight Committee.
Wednesday brought the official reports. Capcom notified the Osaka Prefectural Police and Japan’s Personal Information Protection Commission.
The investigation isn’t finished
Capcom said it’s still investigating. It hasn’t wrapped this up with a final accounting, so expect more details as the company contacts the people affected.
The publisher said it aims to put prevention measures in place and strengthen its information security framework from here on.
That’s a lot of accounts for a company whose catalog runs from Street Fighter and Resident Evil to Monster Hunter, Ace Attorney and Mega Man, among others.
